A white label video conferencing solution can be a great way to improve communication within your organisation. However, there are a few things you need to think about before getting one.
In this post, we’ll take a look at some of the most important factors to consider when making your decision. So, whether you’re on the fence about getting a white label video conferencing solution or want to learn more about them, read on!
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What Is a White Label Video Conferencing Solution?
A white label video conferencing solution is a platform that businesses can use to host video conferences without branding or customization.
The provider of the white label platform will typically give businesses a pre-made interface and set of features, which businesses can then use to create their own meeting spaces, invite participants, and manage calls.
If your business wants to have regular video conferences but doesn’t want to deal with the hassle of setting up a custom solution, white label video conferencing solutions can be a great option. These solutions are also an excellent choice for businesses that need a reliable video conferencing platform but don’t have the budget to build one themselves.
Disadvantages of Setting Up an In-House Video Conferencing Solution
There are pros and cons to having a white-label video conferencing solution hosted by the business itself. Some of the disadvantages include:
Cost: There can be initial costs for setting up and using a video conferencing platform, but any changes to features on the platform will incur fees from the provider.
These costs can add up over time. Additionally, hosting a video conference on another company’s servers can be expensive, as providers often pass along these costs to customers through service fees or subscription charges.
Longer turnaround time: If a business needs to make changes quickly, a white-label video conferencing solution can be a problem. That’s because the provider controls all the changes. This can be frustrating for companies that need to make decisions quickly or keep their meeting customizations up-to-date with current trends.
Cybersecurity: If a company does not have full IT support available 24/7, its confidential information is at risk on another company’s servers. Not taking necessary precautions puts both the data and the system itself in danger of being compromised.
Getting a White Label Video Conferencing Solution
If you want a white label video conferencing solution, there are several ways to get it. You can buy it or make a deal with a company that already provides this service.
Reseller: A reseller is a company that offers services from another company but under its own name and logo. The customer deals directly with the parent company of the service. For example, a web hosting company might agree to host white-label video conferencing software under its own name.
Hosted: You subscribe to a white label service that the provider hosts for you. This is usually called “hosted telephony” or “hosted video.”
Privately labelled: A privately labelled white label solution is one where you are the one who signs people up, and it has your own branding. You can choose different branding options from the provider. However, it is impossible to have an utterly private-labelled solution unless you create your own meeting platform. Do not let providers tell you otherwise.
Factors To Consider When Getting a White Label Video Conferencing Solution
When getting a white label video conferencing solution, there are some things you should keep in mind:
Logo and Brand Colour Inclusion: Customizable branding elements let you create a home environment that reflects your brand identity. This can save you money because you won’t have to spend money designing logos or colour schemes yourself.
Video Player Customizability: Make sure the platform you choose for your player offers customization options. This will allow you to change the look of your player’s interface (e.g., buttons, font size). Beware of “black box” platforms that do not offer this level of customization.
Quality of Meeting Experience: High-quality video conferencing means you will see and hear the people you are talking to. The video player and frame rates should also be high quality, so you never miss any messages.
Data Security: Ensuring that your data is transmitted securely is important for both parties involved in the meeting. You should always check if the security protocols are strong enough before signing up or entering your credit card number on a website.
If possible, look for Triple-DES and AES standards, which stand for data encryption standard and advanced encryption standard, respectively. These standards use multiple rounds of mathematical algorithms to encrypt data and keep it safe from prying eyes as it passes back and forth between the two ends of the connection.
Ease of Use: A video conferencing solution should be easy to use so that even novice users can quickly learn how to use it. This means easily setting up meetings from PC to PC or from mobile to mobile without worrying about getting IP addresses and other technical details correct.
Advantages of Hiring a Third-Party White Label Video Conferencing Solution
There are several benefits to using a third-party white-label video conferencing solution. Some of these benefits include:
Increased Efficiency: When you work with a third party, they take care of the technical aspects of video conferencing so that you can focus on your core business functions. This increases your efficiency and allows you to get the most out of your investment in video conferencing technology.
Seamless Integration: An excellent third-party provider will smoothly integrate their solution with your existing infrastructure. This will make it easy for you and ensure a smooth user experience. This saves time and makes your workflow more streamlined.
Greater Flexibility and Scalability: A third-party solution can help businesses grow or shrink depending on their needs. Because there is no need for a physical installation, adding or removing users from your video conferencing system is easy to do.
Better User Experience: Most video conferencing solutions have the same features and layout, no matter who provides them. The only real difference is the branding on the interface. Your customers will appreciate your forward-thinking approach to communication technology!
More Options to Choose From: If you decide to go with a third party for a white label video conferencing solution, you’ll have more video conferencing equipment and software options. This will make it easier for you to find what works best for your needs.
Broader Support for Different Platforms: Third-party providers offer support for many platforms, so your users are more likely to find one that meets their needs. This means incompatibility issues cause less frustration.
Less Hassle With In-House Solutions: You might have to deal with all kinds of problems if you set up an in-house video conferencing solution.
These can include delayed or missing deliveries of services, installation glitches, and poor service quality caused by inexperienced internal staff members who don’t know how to handle technical problems properly. This is not what you need when time is of the essence!
More Flexibility When You Grow: When your business grows, you can easily add a third-party video conferencing solution to your existing system without having to go through a complicated and expensive reinstallation process. This will save you time and money that could have been lost during the transition period.
When considering working with a third-party provider, there are a few things you should keep in mind:
Low Bandwidth Issues: If you want to have a remote meeting that goes smoothly, everyone involved needs a high-speed internet connection. This will help the video signals transfer quickly and without any interruptions. If the bandwidth isn’t good enough, it will cause delays in the video, which makes it choppy or causes it to stop completely.
Poor Video Quality: A big part of having a successful video conferencing solution is making sure the video quality is good. This means that the image needs to be clear so that remote workers can see and talk to their colleagues and clients. People will not regularly use your solution if the video quality is terrible.
Functionality Issues: You need to ensure that your white label video conferencing solution has all the features required for each price point. This way, no one feels left out or disadvantaged because they can’t access certain features that others take for granted.
White-label video conferencing solutions are a good choice for small businesses with high-quality communication abilities. They also let you keep your branding. But it would be best if you researched to find the best provider for you. That way, you know what you’re getting into.
Also Read: How To Get Started With Video Marketing